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If, for some reason, you cannot attend a prepaid and booked class, you can cancel your registration up to 3 hours (please note from September 12th 2022, this will be 6 hours) before the start of the class.
Your credit will be returned to your account for future use.
If you do not cancel before these 3 hours, or if you do not attend the class, your credit will be considered used.
If you are on the waiting list, you will be automatically added to the class if and when a place becomes available. Once on the class list, your credit will be considered used if you do not cancel or attend the class. You have 3 hours to cancel your booking if you can no longer attend the class.
Please note that if you have unseated the option to receive email notifications, you will not receive these notifications and your credit will be used if you do not cancel your booking. You can change your registration options on your account.

Try to arrive a few minutes early in the class. If you are late, please let us know so that your place is not given to someone else.

For private classes and massages, the cancellation window is 24 hours. If you do not cancel your session within these deadlines, your credit will be considered used. If you cancel on time, your credit will be returned to your account to use next time.

For workshops, the cancellation window is 12 hours. If you do not cancel within these deadlines or attend the workshop, your credit will be considered used. If you cancel on time, you will find your credit in your account.

Sometimes, due to insufficient registration, a class may be cancelled. You will be notified by email as soon as possible (maximum 2 hours before class).

Please note, these conditions are not the same for our trainings or retreats. You will receive an email if your class is cancelled as soon as possible (maximum 2 hours before the start of the class).

Refunds are made in the form of class credits that you can use at any time to sign up for a class, events or buy other products on our website. Payment card refunds will only be made under exceptional circumstances and you will be charged a processing fee.

For our 3, 6, and 12 month subscriptions your card will automatically pay the amount shown on our website on a monthly basis which depends on the length of your subscription.
You can start your contract at any moment of the month/year.

Our subscriptions do not automatically renew at the end of your contract, this way you have the choice of continuing and renewing yourself, choosing a different subscription, or switch to class packs for a while.

Your 6 and 12 month subscriptions can be frozen for a maximum of one month per year, you just need to email us at contact@thespaceparis.com

If you wish to cancel your subscription, cancellations fees will be applied.

The subscriptions are personal, individual, non-refundable and non-exchangeable.

ven if you have unlimited classes, if you cannot attend a class you signed up to, we ask that you please cancel your booking so as not to block the place for another student. If we notice that this isn’t done on a regular basis, we reserve the right to cancel your subscription.